This website is owned and operated by Prairie Heating and Cooling, LLC. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors the ability to book and pay for HVAC services provided by Prairie Heating and Cooling, LLC. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms. In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.The service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Prairie Heating and Cooling, LLC. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

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We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment

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TERMS AND CONDITIONS OF SERVICE

The service order/invoice is by and between “Prairie Heating and Cooling, LLC.” and “customer”. The service order/invoice contains the entire agreement between the two parties, and no rights are created in favor of either party other than what is specified in the service order/invoice. The terms of each agreement will begin on the effective date of the service order/invoice and continue for the term specified on the service order/invoice.  Our certified technician will perform all work professionally and utilize materials of good quality during normal working hours and in accordance with the terms outlined in the service order/invoice.  Normal working hours: 8:00 am-8:00 pm Monday, Tuesday, Wednesday, Thursday, Friday, & Saturday excluding Sunday, nights, and holidays, unless otherwise specified.  Prairie Heating and Cooling, LLC. will retrieve all material and provide the labor required to perform maintenance/service as outlined in the service order/invoice.

 

The customer shall provide reasonable access to the equipment being serviced as per Prairie Heating and Cooling, LLC.’s instructions and allow our personnel to stop and start all equipment necessary to perform agreed maintenance/service or repair. The customer will also establish that all work areas shall be free of hazards (asbestos, insects, rodents, chemicals, mold, etc...) and to clear the working area of any hazards that would inhibit the installation or repair. If the hazard is found during the time of service, all work by Prairie Heating and Cooling, LLC. will cease until the customer has corrected matters appropriately at the customer's expense. Also, after investigation, Prairie Heating and Cooling, LLC. reserves the right to automatically terminate the service order/invoice if the equipment that is to be serviced is found to be in extremely poor condition.

 

At times, the customer may request that Prairie Heating and Cooling, LLC. provide additional or amended services not covered by the existing service order/invoice. The two parties may, but are not required to, agree to a change in services either by amending the service order/invoice in existence or by signing into a new service order/invoice. Such a change, if carried out, will specify the services to be performed by Prairie Heating and Cooling, LLC., but not limited to, price terms.

 

PAYMENT

The customer will compensate Prairie Heating and Cooling, LLC. for the services rendered, supplies, and materials needed, in accordance with the terms, conditions, and payment schedule outlined on the service order/invoice. Customer will make complete payment to Prairie Heating and Cooling, LLC. on completion of services rendered, immediately after receipt of accurate service order/invoice from Prairie Heating and Cooling, LLC. with the indicated prices of services performed. Such service order/invoice from Prairie Heating and Cooling, LLC. will itemize any reimbursable expenses. Any late payments past 7 days will accrue interest at the rate of 1.5% daily, or the maximum rate allowed by applicable law.

 

The customer agrees to pay and be responsible for any additional gross amount of any present or future sales, use, excise, value-added, or other similar tax, however, designated applicable to the price sale or delivery of any products, services, or the work furnished hereunder or for their use by Prairie Heating and Cooling, LLC. on behalf of the customer whether such tax shall be local, state, or federal in nature. This will include but not be limited to the recovery, recycling, reclamation, handling, and disposal of all refrigerants, and the additional costs incurred for refrigerant tax and/or increased costs due to limited availability.

 

Emergency Work:  When a customer makes an emergency service request, Prairie Heating and Cooling, LLC. reserves the right to charge the customer the emergency service labor rate and fees.  In addition, at the discretion of Prairie Heating and Cooling, LLC., a new Service Order Invoice may be obtained by Prairie Heating and Cooling, LLC. before the work is performed.

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WARRANTIES

Limited Warranty: All materials, parts and equipment are warranted by the manufacturers' or suppliers' written warranty only. All parts & labor performed by Prairie Heating and Cooling, LLC. is warranted for 365 days or as otherwise indicated in writing. Prairie Heating and Cooling, LLC. makes no other warranties, expressed or implied and its agents or technicians are not authorized to make any such warranties on behalf of Prairie Heating and Cooling, LLC..

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EXCLUSIONS

Prairie Heating and Cooling, LLC. will not be held liable for any loss, delay, injury, or damage that are caused by improper use, negligent acts, or circumstances beyond our reasonable control including but not restricted to natural disasters, war, terrorism, civil commotion, acts of government, fire, theft, corrosion, floods, condensate restrictions, freeze-ups, strikes, lockouts, differences with workmen, riots, explosions, quarantine restrictions, code violations or insurance company requirements, delays in transportation, extreme weather conditions, shortage of vehicles, fuel, labor, or materials, or malicious mischief. And, in no event, whether as a result of breach of contract, or otherwise, will Prairie Heating and Cooling, LLC. be liable for consequential, speculative, penal or incidental damages, including, but not limited to loss of profit or revenues, loss of use of any products, machinery, equipment, cost of capital, cost of substitute products, facilities, services or replacement power, down time costs, or claims of Buyer’s customer for such damages. Also, it is agreed that any changes, adjustments, additions to repairs made by others, unless authorized by Prairie Heating and Cooling, LLC. will release and terminate all obligations of Prairie Heating and Cooling, LLC. and the customer will be responsible for payment of materials and any work or services rendered by Prairie Heating and Cooling, LLC..

 

It is agreed that Prairie Heating and Cooling, LLC. will not be required to complete safety tests, install new devices or make modifications to any equipment to comply with recommendations or directives of insurance companies, governmental agencies, or for other reasons. Neither shall Prairie Heating and Cooling, LLC. be required to make replacements or repairs necessitated by reason of any other cause beyond its control except ordinary wear and tear.

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Final Steps

To proceed with the project, "customer" will need to:

• Submit an APPROVED ESTIMATE OR JOB.

• Agree to the Terms and Conditions by electronic signature or emailed approval. The Terms and Condition represents my commitments to you the "customer"

• Submit an initial payment of 50% of the total project fee at the time of approval. All major credit cards accepted. Payments will be processed directly through SQUARE OR WIX PAYMENTS and no credit card information will viewable or downloadable by Prairie Heating and Cooling, LLC. unless a recurring authorization form has been signed.

• When the contracted work is completed, a final payment of 50% plus any incurred additional hourly fees will be charged and a Prairie Heating and Cooling, LLC. invoice will be emailed/mailed to you.

 

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

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